Company Logo

ETA PROPERTY MANAGEMENT

Company Logo

ETA PROPERTY MANAGEMENT

ETA PROPERTY MANAGEMENT

Local Expertise, Professional Results.

AVAILABILITY
logo icon

ABOUT ETA PROPERTY MANAGEMENT


Hello from ETA Property Management, your trusted partner in property management in Central Texas. Whether you own residential homes, Short Term Rentals, or multi-unit properties, we are here to provide you with comprehensive and professional management services. With our expertise and dedication, we make property ownership a hassle-free experience.


Why it's better with ETA Property Management? Here's what sets us apart from the rest:


1) Experienced Professionals: Our team consists of highly skilled property management experts with over 25 years of industry experience and over 50 combined years. We understand the complexities of managing properties and meeting tenants expectations, and have a proven track record of delivering exceptional results.


2) Bespoke Solutions: We recognize that every property is unique, and we offer customized management solutions to meet your specific needs. From tenant screening and lease agreements to maintenance and financial reporting, we ensure that your property is managed efficiently and effectively. 


3) Tenant Placement: Finding reliable and responsible tenants is crucial for property owners. We employ rigorous screening processes to identify qualified tenants who will treat your property with care and respect. Our goal is to minimize vacancies and maximize your rental income.


4) Maintenance and Repairs: Property maintenance can be time-consuming and demanding. Our team handles all aspects of property upkeep, from routine inspections and repairs to emergency maintenance. We work with a network of trusted contractors and vendors to ensure prompt and high-quality service. We also have our own Make Ready Service company to make sure we can get you top dollar!


5) Financial Management: Transparent and accurate financial management is essential for property owners. We provide detailed financial reports, handle rent collection, and manage expenses, so you can easily track your property's performance. Our goal is to maximize your return on investment.


6) Excellent Communication: We believe in building strong relationships with our clients and tenants through open and effective communication. Our team is always available to address your concerns and keep you informed about the status of your property.


7) Technology-driven Solutions: We leverage the latest property management technology to streamline processes, enhance efficiency, and provide you with real-time access to essential information. Our online portal allows you to track rental payments, review reports, and communicate with us conveniently.


At ETA Property Management, we take pride in delivering exceptional service and exceeding our clients' expectations. Let us handle the day-to-day management tasks, so you can enjoy the benefits of property ownership without the stress. Contact us today to learn more about our services and how we can help you maximize the value of your investment.

CONTACT US

FREQUENTLY ASKED QUESTIONS


Hi there! Have some questions about our company? Find the answers below. 

  • How do I qualify for a Lease?

    Anyone occupying the property that is eighteen (18) years of age or older must fill out an application and submit a non-refundable application fee. Payment must be received before we will complete the verification process. We accept payments online with a credit card or ACH via the online application. Credit cards will charge a fee, ACH is free. We THOROUGHLY verify all applications for each client we represent. 


    Our normal acceptable applicant will need to meet the requirements below. If you do not meet these minimum requirements, you should contact us before submitting your application in order to discuss your situation:


    1) Verification of Identity: Each applicant will be REQUIRED to provide copies of proof of identity documents (at least one with a photo) such as Driver’s License, Social Security card, Passport, etc.


    2) Income: Gross monthly income, combined for all tenants should be at minimum three (3) times the monthly rent amount. 

    Guarantors, when required, must have gross income greater than or equal to 5x the monthly rent 


    3) Employment: We require verifiable employment history for at least the past three (3) years. If you are self-employed, retired, or not employed, we can accept such documents as signed tax returns (2 years minimum), W-2's, bank statements, paycheck stubs, etc. that provide proof of applicant’s ability to pay the rent. If military, we need a current copy of your LES. 


    4) Residency: We require verifiable residence history for at least three (3) years whether you currently own or rent.


    5) Credit History: We will obtain a copy of your credit report. You cannot provide this to us, we will obtain this ourselves.


    6) Criminal, Sex Offense, and Terrorist Database History: We will check for inclusion in these databases.


    7) Occupancy: The total number of tenants and occupants may not exceed two (2) persons per bedroom. 


    8) Pets/Animals: Pet policies and deposits vary from home to home so please contact us to determine the pet policy for this home. Most homes are limited to the number and size of pets. None of our homes permit dog types generally considered dangerous by common insurers, including but not limited to: Akita, Bull Dog, Beauceron, Belgian Malinois, Caucasian Mtn Dog, German Shepherd, Great Dane, Keeshond, Mastiff, Rhodesian Ridgeback, Pit Bulls, Staffordshire Terriers, Dobermans, Rottweiler, Chows, Wolf Hybrids or any similar breed or mixed breed. Further any Farm, Saddle, or Exotic Animal, or any animal with bite history will not be accepted. All Pets/Animals have to be approved prior to approval.



    9) Applicants will be denied for the following or similar reasons: False, inaccurate, or incomplete applications; Evictions, judgments related to rental residency, tax liens, unpaid child support; current bankruptcy proceedings; felony convictions and out of prison or jail less than 5 years, multiple felonies, physical or violent crimes, domestic violence, sex offenses; and/or appearance on any sexual offense or terrorist database.


    10) Applicants may be denied or required to pay additional deposit or rent, and/or have a co-signer/guarantor for the following or similar reasons: insufficient verifiable income, excessive late or NSF rent payments, broken leases, property damages, unpaid rent, mortgage not current, foreclosures, credit scores under 600 or no credit score, excessive credit collection balances, slow pays, drug related offenses, etc.


    ACCEPTANCE AND MOVE-IN PROCEDURES


    1) We normally verify and review an application within two (2) business days of receipt PROVIDING ALL VERIFICATIONS CAN BE COMPLETED and application fees are paid. Holidays, delayed verification responses, additional information requirements, and other factors can slow the process. There is no need to contact us to check status. We will contact you when an update is available.


    2) Once an application has been accepted, the Applicant has until 5:00 P.M. the following CALENDAR day to pay the Deposit and First Month’s Rent via Tenant Portal (if not already done). We will not accept CASH for any reason. During the application processing time, we will not remove the Property from the market;  We will only remove it from the market once the Lease is signed AND deposits paid.  


    3) Accepted Applicant(s) will be sent the lease for online e-signatures. All documents should be thoroughly examined, and any questions should be addressed BEFORE signing the documents. Once the lease is completed arrangements will be made for access and keys. 


    Lease Application Checklist 

    The following items are needed with every application


    1) Application Fee for each person 18 & over 


    2) Security Deposit equal to one month rent (minimum, possibility to be more if approved with conditions) 


    3) Copies of government issued valid Photo ID for each applicant 18 & over


    4) Income – 2 months of Recent paystubs; or 3 months bank statements for self-employed applicants and two (2) years W2/1099 or tax returns; and/or Employment Letter and Contact. Gross monthly income of all tenants should be a combined minimum of 3x monthly rent * Guarantor/Co-Signer require gross income of 5x monthly rent, if applicable 


    5) Minimum of 3 years of residential history with landlord contact information (owner’s and landlord will be verified via CAD public records system) 


    6) Credit Report check Criminal background check will be run


    The following may result in an automatic application denial:


    1) Felony conviction of violent or physical nature 


    2) Registered sex offender or multiple offender 


    3) Previous eviction or breaking a lease 


    4) Credit score below 600 


    5) No dangerous breed animals will be accepted: Akita, Bull Dog, Beauceron, Belgian Malinois, Caucasian Mtn Dog, German Shepherd, Great Dane, Keeshond, Mastiff, Rhodesian Ridgeback, Pit Bulls, Staffordshire Terriers, Dobermans, Rottweiler, Chows, Wolf Hybrids or any similar breed or mixed breed. Further any Farm, Saddle, or Exotic Animal, or any Animal with Bite History will not be accepted


  • How do I pay my rent?

    Rent is paid via the Teant Portal. You simply log in tot your Tenant Portal or App. The home screen will show any balance due . Under the balance due there is a PAY NOW button. Here you will choose your method pf payment and amount you want to pay. Some forms of payment charge a fee. ACH payments from a valid checking account will not charge a processing fee.  ETA is an Online payment only management firm. We DO NOT TAKE PAYMENT IN PERSON.

  • How do I submit a maintenance request?

    All Maintenance requests are made via the Tenant Portal. You simply log in to your Tenant Portal OR App , scroll to the bottom and find the “Request Maintenance “ button. Answer a few questions and hit Submit. You Management team will be notified of your request

  • I'm looking for a property manager. How can I learn more?

    When looking for a property manager, understanding the roles that you the owner and the property management company offers is important. Getting a referral is always recommended, use someone local, finding a good fit may require some due diligence. 


    1) Ask About Services: Let ETA share the many services we offer and then consider whether someone else has the same comprehensive management solutions and accounting and financial reporting services.


    2) Interview ETA: We are transparent and easy to work with. An interview will give you an opportunity to ask questions, discuss your specific needs, and assess our communication skills and professionalism. Ask about over 25 years of experience, how we handle emergencies, our fee structure, and our approach to tenant retention.


    3) Ask us for References: During the interview or before,  ask ETA for references. Contact these references to inquire about their experiences with the company. Ask about our responsiveness, transparency, and overall satisfaction with the services provided.


    4) Compare Costs: Consider the fee structure we offer at ETA. Some companies charge a percentage of the monthly rent, while we offer a FLAT FEE! Make sure you understand what services are included and if there are any additional charges for specific tasks.


    5) Review the Contract: We will give you time to review our contract carefully. Ensure that it covers all the services discussed, outlines the responsibilities of both parties, and specifies the duration of the agreement. If there are any unclear terms or conditions, don't hesitate to bring them up.


    Let ETA help you free up time and grow your portfolio, let’s get started today!


  • How do I get started investing in Real Estate?

    When thinking about buying your first investment property it is recommended to start with your goals. What kind of investment property? What kind of returns are you expecting? What kind of financial obligations are there? Is financing different for investments? Who do I need to have in my corner to help make informed decisions? How do I identify the right properties that make my investment goals? Where do I keep track of all this info? 


    Michael Estes is the broker owner of an investor centric Residential Real Estate Brokerage in Austin Texas for over 20 years, completing more than 1500 transactions and invested in more than 250 properties.  He has built the infrastructure to help you buy, grow, manage, maintain, and sell your investment portfolio, using his 4 arms of business.


    Trend Real Estate - Residential Real Estate Brokerage

    ETA Property Management - Full Service Property Management and Maintenance 

    Total Home Solutions - Make Ready (Construction Company)

    MJE Holdings - Managed Investment Group 

  • How do I make my current home a rental?

    One of the fastest ways to become an investor is house swapping or jumping. You have a home and are ready to move or have a growing or shrinking family. You have earned all this equity in the home and want to start making money and letting someone else pay off our remaining mortgage. We can help you build a plan and strategy to find you a new home, and get your current home leased for top dollar!

  • How much does a typical make ready cost?

    When you have investment properties, make ready will become a household word. When tenants move out they don’t always leave the house in perfect condition. So we at ETA have our own in house make ready company Total Home Solutions. With over 15 years of experience we can get the house back into rent ready condition in days not weeks or months. Typically this also brings you 10-20% more in rent. It’s a win win!

  • What is an STR?

    The STR or Short Term Rental revolution has arrived. There are many types of SRT’s like AirBnB’s, Corporate Rentals, Nursing Rentals, Furnished Insurance Rentals, just to name a few. We have a full team ready to take your property from cash flow to Cash COW!

TENANTS

YOUR ONLINE PORTAL

Log In

Don't have an account?

PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

MAINTENANCE REQUESTS

Quickly submit maintenance requests that go directly to our maintenance queue.

2nd Nature AC Program  Residents Benefit Program

 Never worry about your AC Filters, Lawn Care, Pest Control and we can even help build your credit.



SEAMLESS COMMUNICATION

Send communications to us at anytime.

RENTERS INSURANCE

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

OWNERS

BACKED BY INNOVATIVE TECHNOLOGY

SIMPLIFIED & SECURED PAYMENTS

Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

ENHANCED COMMUNICATION

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 


24/7 ACCESS & PROPERTY INSIGHTS

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

Log In

Don't have an account?

SERVICES YOU CAN TRUST


REPORTING

Property Performance Reports to keep you in the loop on your investment.

MAINTENANCE

Regular Property Management and Inspections keep your property in great condition.

MARKETING

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

FINANCIALS

Our Property Financial Services keep your finances organized and up-to-date.

FILLING VACANCIES

We help place tenants in properties that are a great fit for them and their needs.

TENANT CARE

Positive Tenant Relations & Lease Compliance keep tenants and owners happy. 

CONTACT US


Call Now 512-298-5566

Home Contact Us

TESTIMONIALS

Shawn Carter

My brother and I decided to start investing in real estate a few years ago, and a friend suggested I connect with Michael at Trend Real Estate.  Being a new real estate investor, we discussed our goals and how to achieve them.  He was clear and concise. Michael purchased an investment property, made the property ready for new tenants, found the new tenants, and then sold us the property at a cap rate to exceed Austin’s average, but it doesn't stop there, he also manages the property for us!  He currently manages two properties, and I have one or two more properties he will be managing soon.

We could not be happier with our purchases and the services that Michael and his team have provided.  The project has been hassle free, were already cash flow positive, and we see more purchases coming soon.  Michael is just terrific!   If you’re looking to invest in real estate in the greater Austin area, you can’t go wrong with Michael Estes and Trend Real Estate.

Laura Fischer

I have known Michael Estes for years.  His willingness to go above and beyond to find clients exactly what they are looking for is unparalleled and his attention to detail is impeccable.  I will definitely use Michael and Trend Real Estate for all of my future real estate needs.

Gilbert Alvarez

I’ve know Michael for a decade or so and I will say this guy has always come through when it comes to buying, selling and or investing in Real Estate!! If you want a very seasoned professional that has a Team of contractors and everything you will need, then definitely give him the opportunity to show you what turn key service is all about!!

Amy Davies

Yes, I have worked with Michael Estes for 11 years, I've watched him go through the best of times to Covid, yet he still maintained trust with his clients, or should I say family.  I have entrusted Michael with a few Real Estate investments myself, he has never let me down.  He understands I want to retire at an earlier age than most.  What makes him so awesome, is no matter how advantages I might be to his business, he stands proud in helping anyone with their life goals.  Thank you Michael for being honest, prestigious,  and knowledgeable in the Real Estate industry, you are helping me achieve my goals as promised.

Kelley Reed

We are loyal customers that have worked closely with Michael over the past 6 years. He helped us buy a beautiful starter home soon after we married and his commitment to us didn't stop there. He stayed in touch with us over the years providing helpful tips for first time homeowners, as well as taking time to meet with us yearly to discuss our short and long term goals. Just recently we decided we were ready to move, he proved to be instrumental in selling our home and finding a home to meet our needs. Thanks to him, the process was a breeze! we look forward to working with him again in the near future.  If you want to work with an agent that knows the market and gets to know your needs, Michael will get you where you want to be!

Share by: